Communication is one of the most important
soft skills in a project manager’s work. Project managers spend much of their time clarifying requirements, discussing deadlines, and making sure everyone involved understands the project’s goals. They also have to adjust their communication depending on who they are speaking with, as a client may have different priorities from a developer or a company stakeholder.
For executives, communication carries even greater responsibility. Announcing a change in business strategy, for example, requires more than explaining what will happen next.
Employees also need to understand why the change is necessary and how it affects their work. The way a leader communicates can influence whether people trust a decision and are willing to support it.
Project managers who know how to explain complex information clearly already have a valuable foundation for this level of responsibility.